FAQ

We process your order in 1 or 2 business days than ship them to you by DHL and send you your tracking number. Actual delivery time varies according to your location.

In San José Del Cabo or Cabo San Lucas, with pleasure you can have your packages delivered to your hotel. For San José del Cabo, the cost is $15usd or $285pesos, for Cabo San Lucas and the corredor the cost is $35Usd or $665MXN. You can also ask your butler to come pick it up at our Studio in San José Del Cabo at a specific time. Please contact us if you are considering any of those 2 options. For any other cities, the shipping will be done with DHL.

We are happy to work with you to define the perfect window of time for your box to be received. Please contact us so that we can make it happen for you!

By law, we are not allowed to ship any alcoholic beverage or food product outside of México. So unfortunately any box containing one or the other cannot be shipped abroad. For the other ones, not a problem! Just contact us so that we can make it happen for you.

Of course! Just fill out the box during the purchase process and your message will come handwritten on a personalized card. We speak French, English, Spanish, Italian and Portuguese please avoid hieroglyphs ????

Anything is possible and we can help you design the box of your dream. Just contact us so that we can make this happen for you.

Absolutely, we can work with you to design higher volumes of boxes for special events. Just contact us so that we can make this happen for you. All the products are handmade by Mexican artists and designers so the production process can be slow so be sure to give us enough time to make your dream boxes come true.

We will be more than happy to see your work and include you in one of our treasure boxes. Our first requirements are for you to be putting a lot of time, love and care into the elaboration of fine and unique items produced here in Mexico.

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